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136 System Software Diagnostics Guide — September 2006
PSTN Diagnostics Tool Reference
The log file generated by the pstndiag tool captures all events associated with your use of this tool.
There are two types of events: application events (AppEvent) and message events (MsgEvent). The
application events are generated as actions occur in the pstndiag tool; for example, line out of
service. Message events are messages from the firmware in response to application events or
asynchronous events; for example, trunk active. If you run other applications such as demos, only
message events are generated. The log file also captures application errors (AppErrors).
A time stamp is provided for each event as it occurs. The event is associated with a board, trunk, or
channel. For example, AppEvent(0.2.1) is associated with board 0, trunk 2, and channel 1. The log
file also provides a graphical view of each event as it occurs over time.
To display the current log file, select View running log from the Log menu. To view a previously
saved log file, select Open log file from the File menu.
26.6 PSTN Diagnostics Menus
This section provides a reference to the menus available in the PSTN Diagnostics or pstndiag tool:
• File menu
• Log menu
• View menu
• Help menu
26.6.1 File menu
The File menu contains the following menu options:
Open log file
Opens a previously saved log file.
Exit
Exits the tool.
26.6.2 Log menu
The Log menu contains the following menu options:
View running log
Displays the current log file in a window.
Logging active
Enables logging. The default setting is logging enabled. To disable logging, you can use the
“-nolog” option at the command line. For information on command line options, see
Section 26.7, “PSTN Diagnostics Command Line Options”, on page 137.
- Dialogic 1
- System Software 1
- Contents 10
- Revision History 11
- About This Publication 13
- Related Information 15
- Diagnostics Overview 17
- System Requirements 21
- Using the Diagnostics 23
- Management Console (DMC) 23
- 3.4 Viewing a Log File 24
- Checking DM3 Architecture 27
- 4.4 Unsupported Boards 28
- 4.5 Tracing Firmware 28
- Processor Fault on a Board 29
- Diagnosing First Call Issues 31
- 6.1 Preparation 35
- Debugging Software 41
- Failure or Crash 44
- • Windows systems: 45
- Tracing CAS Signaling Using 47
- Global Call 47
- Sample application code 48
- Tracing Multiple ISDN Trunks 55
- Using Global Call 55
- 9.2 Requirements 56
- CallInfo Reference 63
- 10.3 Options 64
- CAS Trace Reference 65
- DebugAngel Reference 69
- Console (DMC) Reference 71
- Diagnostics Management 71
- 13.2 Guidelines 72
- 13.3 DMC Main Window 72
- 13.3.1 Menu Bar 73
- 13.3.3 Log File Panel 73
- 13.4 DMC Configuration Dialog 74
- DigitDetector Reference 77
- Dlgsnapshot Reference 79
- 15.3 Options 80
- 15.3.3 Command Line Options 81
- DM3Insight Reference 83
- DM3post Reference 85
- 17.3 Options 86
- • 02H is CAS data 90
- • 04H is R2MF tone data 90
- • 08H is SigDet ON data 90
- • 10H is SigDet OFF data 90
- 18.4 Payload Formats 91
- 18.5 Sample Parser 94
- GCEV_TRACEDATA Reference 100
- 18.6 Sample Parser Output 102
- Getver Reference 103
- 19.3 Output 104
- ISDN Trace Reference 105
- Summary Tool Reference 107
- Intel Telecom Subsystem 107
- %INTEL_DIALOGIC_DIR%\bin 108
- – Board Memory Dumps 109
- – File Versions 109
- KernelVer Reference 113
- MercMon Reference 115
- 23.3 Options 119
- PDK Trace Reference 121
- 24.3 Options 122
- 24.4 Sample Scenarios 122
- Phone Reference 125
- 26.1 Description 127
- 26.2 Guidelines 128
- 26.4.2 The Main Window 129
- 26.4.3 The View Bar 130
- Channel State Commands 131
- Inbound Call Control Commands 132
- Call Hold Commands 132
- Call Transfer Commands 133
- SendISDN Command 134
- Misc. Commands 134
- 26.4.5 Keyboard Navigation 135
- 26.6 PSTN Diagnostics Menus 136
- 26.6.3 View menu 137
- 26.6.4 Help menu 137
- -openlog c:/temp/test.pdlog 138
- QScript Reference 139
- Single Session Variable 140
- Runtime Trace Facility (RTF) 141
- Reference 141
- 28.2 Installing RTF 142
- 28.3 RTF Configuration File 142
- 28.3.1 RTFConfig Tag 143
- 28.3.2 Logfile Tag 145
- 28.3.3 Global Tag 147
- 28.3.4 GLabel Tag 148
- 28.3.5 GClient Tag 149
- 28.3.6 GClientLabel Tag 149
- 28.3.7 Module Tag 150
- 28.3.8 MLabel Tag 151
- 28.3.9 MClient Tag 152
- 28.3.10 MClientLabel Tag 152
- 28.5 rtftool Command 156
- RTFConfigLinux.xml 157
- RTFConfigWin.xml 158
- Explanation 159
- 28.7.1 Introduction 160
- 28.7.4 Cautions 161
- RTFManager Reference 163
- 29.2 Guidelines 164
- 29.3 Starting RTFManager 164
- 29.4 Main Window 164
- 29.4.1 File 165
- 29.4.2 Edit 165
- 29.5 General Tab 166
- 29.6 Filtering Tab 168
- 29.7 Log File Filtering 170
- 29.8 Advanced Tab 171
- Status Monitor Reference 173
- Glossary 175
- , 55, 89 177
- , 56, 125 178
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