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System Software Diagnostics Guide — September 2006 21
2
2.System Requirements
This chapter provides information about the hardware/software requirements needed to run the
diagnostic tools. Topics include:
• Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
• Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.1 Hardware Requirements
To use the diagnostic tools, your system must meet the following hardware requirements:
• Your system must meet the hardware requirements listed in the System Requirements chapter
of the Release Guide for the Intel
®
Dialogic
®
system release you are using.
• Your system must have at least one Intel
®
telecom board supported by the Intel Dialogic
system release you are using.
2.2 Software Requirements
To use the diagnostic tools, your system must meet the following software requirements:
• Your system must meet the software requirements listed in the System Requirements chapter
of the Release Guide for the Intel
®
Dialogic
®
system release you are using.
• The Intel Dialogic System Release must be installed on your system.
• Java Runtime Environment (JRE) version 1.5 must be installed on your system.
- Dialogic 1
- System Software 1
- Contents 10
- Revision History 11
- About This Publication 13
- Related Information 15
- Diagnostics Overview 17
- System Requirements 21
- Using the Diagnostics 23
- Management Console (DMC) 23
- 3.4 Viewing a Log File 24
- Checking DM3 Architecture 27
- 4.4 Unsupported Boards 28
- 4.5 Tracing Firmware 28
- Processor Fault on a Board 29
- Diagnosing First Call Issues 31
- 6.1 Preparation 35
- Debugging Software 41
- Failure or Crash 44
- • Windows systems: 45
- Tracing CAS Signaling Using 47
- Global Call 47
- Sample application code 48
- Tracing Multiple ISDN Trunks 55
- Using Global Call 55
- 9.2 Requirements 56
- CallInfo Reference 63
- 10.3 Options 64
- CAS Trace Reference 65
- DebugAngel Reference 69
- Console (DMC) Reference 71
- Diagnostics Management 71
- 13.2 Guidelines 72
- 13.3 DMC Main Window 72
- 13.3.1 Menu Bar 73
- 13.3.3 Log File Panel 73
- 13.4 DMC Configuration Dialog 74
- DigitDetector Reference 77
- Dlgsnapshot Reference 79
- 15.3 Options 80
- 15.3.3 Command Line Options 81
- DM3Insight Reference 83
- DM3post Reference 85
- 17.3 Options 86
- • 02H is CAS data 90
- • 04H is R2MF tone data 90
- • 08H is SigDet ON data 90
- • 10H is SigDet OFF data 90
- 18.4 Payload Formats 91
- 18.5 Sample Parser 94
- GCEV_TRACEDATA Reference 100
- 18.6 Sample Parser Output 102
- Getver Reference 103
- 19.3 Output 104
- ISDN Trace Reference 105
- Summary Tool Reference 107
- Intel Telecom Subsystem 107
- %INTEL_DIALOGIC_DIR%\bin 108
- – Board Memory Dumps 109
- – File Versions 109
- KernelVer Reference 113
- MercMon Reference 115
- 23.3 Options 119
- PDK Trace Reference 121
- 24.3 Options 122
- 24.4 Sample Scenarios 122
- Phone Reference 125
- 26.1 Description 127
- 26.2 Guidelines 128
- 26.4.2 The Main Window 129
- 26.4.3 The View Bar 130
- Channel State Commands 131
- Inbound Call Control Commands 132
- Call Hold Commands 132
- Call Transfer Commands 133
- SendISDN Command 134
- Misc. Commands 134
- 26.4.5 Keyboard Navigation 135
- 26.6 PSTN Diagnostics Menus 136
- 26.6.3 View menu 137
- 26.6.4 Help menu 137
- -openlog c:/temp/test.pdlog 138
- QScript Reference 139
- Single Session Variable 140
- Runtime Trace Facility (RTF) 141
- Reference 141
- 28.2 Installing RTF 142
- 28.3 RTF Configuration File 142
- 28.3.1 RTFConfig Tag 143
- 28.3.2 Logfile Tag 145
- 28.3.3 Global Tag 147
- 28.3.4 GLabel Tag 148
- 28.3.5 GClient Tag 149
- 28.3.6 GClientLabel Tag 149
- 28.3.7 Module Tag 150
- 28.3.8 MLabel Tag 151
- 28.3.9 MClient Tag 152
- 28.3.10 MClientLabel Tag 152
- 28.5 rtftool Command 156
- RTFConfigLinux.xml 157
- RTFConfigWin.xml 158
- Explanation 159
- 28.7.1 Introduction 160
- 28.7.4 Cautions 161
- RTFManager Reference 163
- 29.2 Guidelines 164
- 29.3 Starting RTFManager 164
- 29.4 Main Window 164
- 29.4.1 File 165
- 29.4.2 Edit 165
- 29.5 General Tab 166
- 29.6 Filtering Tab 168
- 29.7 Log File Filtering 170
- 29.8 Advanced Tab 171
- Status Monitor Reference 173
- Glossary 175
- , 55, 89 177
- , 56, 125 178
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